![]() CAN I OPERATE SMART+ ZIGBEE LAMPS USING THE TRADITIONAL LIGHT SWITCH? For detailed information on how to pair them with the different systems please refer to the respective manufacturer support or see the FAQ section 2 (SMART+ and Partners).Ģ.2.4. If you power on a SMART+ Zigbee lamp for the first time it is automatically in the pairing mode. The easiest way to set SMART+ Zigbee lamps into pairing mode is to make sure that they are reset and then simply connect them to electricity. The SMART+ Zigbee lamps must be in pairing mode to connect them to a compatible system. HOW CAN SMART+ ZIGBEE LAMPS BE CONNECTED TO A COMPATIBLE SYSTEM? (HOW CAN I FIND OUT IF MY SMART+ ZIGBEE PRODUCT IS USING ZIGBEE 3.0 OR ZIGBEE LIGHT LINK, EVEN IF I LOST THE PACKAGING?).Ģ.2.3. Please note, that the SMART+ Zigbee Switches are not anymore compatible with our Zigbee 3.0 products, see section 1.3.1. (HOW CAN I USE THE SMART+ ZIGBEE SWITCH TO CONTROL OTHER SMART+ ZIGBEE PRODUCTS WITHOUT THE USE OF A SMART HOME SYSTEM (VIA TOUCHLINK)). For how to use Touchlink, see question 5.2.2. SMART+ Zigbee lamps can also be controlled directly with the SMART+ Switch or Switch Mini which support Touchlink. CAN I ALSO CONTROL SMART+ ZIGBEE LAMPS WITHOUT A SMARTPHONE OR TABLET AND A SMART HOME SYSTEM? Please refer to the FAQ section 2 (SMART+ and Partners) to see if the smart home system you are using is one of our partner systems and supports firmware updates or not.Ģ.2.2. For firmware updates currently authorized systems are Schwaiger Home4You, the Qivicon/Telekom Magenta SmartHome system and Bosch Smart Home. To install new firmware, your SMART+ Zigbee lamps need to be connected to a partner smart home system that is authorized to install our firmware. SMART+ Zigbee lamps can be updated using free-of-charge firmware updates in order, for example, to improve usability or add new functions or features. For more information on our partner smart home systems see FAQ section 2 (SMART+ and Partners).Ģ.2.1. You will have the best user experience by controlling our SMART+ Zigbee products with one of our official partner systems. This might be a compatible, Zigbee enabled smart home system or a compatible voice assistant with a built-in Zigbee hub. ![]() No, beside your smartphone you will need a compatible control unit which is able to communicate on the Zigbee standard to control your SMART+ Zigbee products. CAN I CONTROL MY SMART+ ZIGBEE PRODUCTS DIRECTLY AND SOLELY WITH MY SMARTPHONE? ![]() This is because different hardware had to be used for the two Zigbee versions, which contributes to an increased security level with the latest Zigbee version Zigbee 3.0. Nevertheless, our SMART+ Zigbee 3.0 products are fully backwards compatible to all previous Zigbee standards.ġ.3.3. No, it is not possible to update SMART+ Zigbee products from Zigbee Light Link to Zigbee 3.0 or vice versa. CAN I UPDATE THE FIRMWARE OF MY SMART+ ZIGBEE PRODUCTS FROM ZIGBEE LIGHT LINK TO ZIGBEE 3.0? ![]() These SMART+ Bluetooth products can be distinguished from SMART+ Zigbee products by the packaging (Bluetooth label or by the imprint “Works with Apple HomeKit”) and by the additional Bluetooth identification number (eight-digit numeric code) printed on the product.ġ.3.2. To minimize confusion, please be aware that our SMART+ Bluetooth products, which are not compatible with Zigbee or SMART+ Zigbee products due to the use of different technologies, also have a QR code on them. If your SMART+ Zigbee product has a QR-code printed on, then it is a Zigbee 3.0 product. SMART+ Zigbee 3.0 products are distinguishable from SMART+ Zigbee Light Link products by the QR code on the products itself. HOW CAN I FIND OUT IF MY SMART+ ZIGBEE PRODUCT IS USING ZIGBEE 3.0 OR ZIGBEE LIGHT LINK, EVEN IF I LOST THE PACKAGING?
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